Complaints Report: For Review Nov2024 DataFR
Q2 2025
- For Q2 2025, overall complaints were 251.6% higher than the same period in 2024.
- In Q2 2025, the number of individuals submitting complaints was 6.7% lower than the same period in 2024.
- Overall complaints against arrivals in Q2 2025 were up 297.6% and the number of individuals submitting complaints was up 18.8% compared to the same period in 2024.
- Overall complaints against departures in Q2 2025 were up 180.2% and the number of individuals submitting complaints was down 0.4% compared to the same period in 2024.
- 13.3% of complaints submitted in Q2 2025 were from 10 individuals compared to 75.7% for Q2 2024.
